Frequently Asked Questions
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- How do I know if you received my order?
After placing an order, you will receive an order confirmation email that serves as confirmation of our receipt. If you do not receive this email within a reasonable time frame, please check your spam folder. Alternatively, you can contact our customer support team, and we will verify the status of your order for you.
Are cannabis seeds legal to purchase?The legality of purchasing cannabis seeds varies depending on your jurisdiction. We recommend familiarizing yourself with the laws and regulations of your specific region before making a purchase.
Can I grow cannabis plants from the seeds I buy?Growing cannabis plants may be subject to legal restrictions in certain areas. We advise you to research and comply with the laws governing cultivation in your jurisdiction.
What payment methods do you accept?We accept various payment methods, including credit cards, debit cards, and other secure online payment options. Rest assured that our payment processes prioritize your privacy and security.
How discreet is your packaging?We understand the importance of discretion. Our packaging is designed to be discreet and plain, without any obvious branding or references to cannabis. We take extra care to ensure your privacy throughout the shipping process.
Do you ship internationally?Yes, we offer international shipping to many countries. However, it's essential to be aware of any legal restrictions or customs regulations regarding the importation of cannabis seeds in your country. Please research and understand your local laws before placing an order.
What is the average delivery time?Delivery times may vary depending on your location and the shipping method chosen. We strive to process and ship orders promptly, and you can expect an estimated delivery timeframe provided during the checkout process.
Can I track my order?Yes, we provide tracking information for all orders. Once your package is shipped, you will receive a tracking number that allows you to monitor the progress of your delivery.
What is your return or refund policy?We take pride in the quality of our seeds and strive to ensure they arrive in optimal condition. If you encounter any issues with your order, please contact our customer support team within a reasonable timeframe, and we will assist you in resolving the matter.